Jillve Privacy Policy

1. What Information We Collect

Jillve collects certain personal information to create and manage your account. This information is necessary to ensure your security and provide a better experience.

Personal Information

• Account Information: Name, email, phone number, address, and date of birth
• Financial Information: Bank account details, mobile banking numbers, and payment methods
• Identity Verification: Copy of National ID card or passport
• Gaming Activity: Your gaming history, deposits, withdrawals, and winnings record

Technical Information

When you visit jillve, we automatically collect certain information to improve your experience. This includes your IP address, browser type, device information, and information about how you use the site.

2. Why We Collect Your Information

Jillve collects and uses your personal information only for necessary purposes. We never use your information for any other purpose without your consent.

Purpose of Information Use

• Account Management: Creating, maintaining, and updating your account
• Transaction Processing: Processing your deposits and withdrawals
• Customer Service: Answering your questions and resolving issues
• Security and Fraud Prevention: Keeping your account and financial information secure
• Regulatory Compliance: Local and International Legal Compliance
• Service Improvement: Improving our platform and games

3. How Your Information Is Protected

Jillve uses industry-leading standards to ensure the protection of your personal information. We implement technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

SSL Encryption: All your communications with jillve are encrypted with 256-bit SSL encryption. This means your information is fully protected during transmission over the internet.

Firewall Protection: Our servers are protected by advanced firewalls that prevent unauthorized access.

Multi-Factor Authentication: You can enable multi-factor authentication to add extra security to your account.

Regular Audits: We regularly test and update our security measures to ensure maximum protection.

4. Cookies and Tracking Technologies

Jillve uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored by your browser.

Types of Cookies

• Essential Cookies: These cookies are required for the site to function properly, such as login information and security tokens.
• Performance Cookies: These cookies help us understand how users interact with the site so we can improve it.
• Functionality Cookies: These cookies remember your preferences and settings to make your experience more personalized.

You can control cookies through your browser settings. However, please note that disabling certain cookies may prevent some features of jillve from working properly.

5. What Happens to Your Information

Jillve retains your information only for as long as necessary. After that, we securely delete it.

Data Retention Policy

• Active Account: We retain your information as long as your account remains active.
• Transaction History: We retain your transaction history for a minimum of seven years for regulatory requirements.
• After Account Closure: If you close your account, we delete your personal information within 30 days, but retain information required for legal or regulatory purposes.

6. Your Rights

Under Bangladesh's Data Protection Act, you have certain rights. Jillve respects and fulfills these rights.

Your data rights

• Right of Access: You can find out what information we hold about you and why we hold it.
• Right to Rectification: If your information is incorrect or incomplete, you may request to have it corrected.
• Right to Deletion: In certain circumstances, you can request the deletion of your information.
• Right to Portability: You can request a copy of your information and have it transferred to another service provider.
• Right to Object: You can object to the use of your information for specific purposes.

7. Information Sharing with Third Parties

Jillve never sells your personal information to third parties without your consent. However, in certain circumstances, we share information with trusted partners to provide our services.

Partners with Whom Information Is Shared

• Payment Provider: With mobile banking and bank partners to process your deposits and withdrawals.
• Security Provider: With security partners for fraud prevention and account protection.
• Legal Authorities: When required to fulfill legal obligations.
• Gaming Regulators: To the extent required for regulatory compliance.

8. International Data Transfers

Jillve operates primarily in Bangladesh, but we work with global partners to provide reliable payment and security services. When your information is transferred abroad, we ensure the same level of protection is maintained.

9. Children's Privacy

Jillve does not permit individuals under 18 years of age to create accounts. If we learn that we have information from a minor, we will immediately close that account and delete all information.

10. Privacy Policy Changes

Jillve reserves the right to update or modify this privacy policy at any time. In the case of significant changes, we will notify you via email or through the platform. Please check this page regularly to stay informed about the latest updates.

Last Updated: January 2026
This is the latest version of the privacy policy. Previous versions are no longer in effect.